AIVIL @ BlueMoon

[wannabe]

A good management response. Taking customers' feedback into account and improves thereupon will generate more business in the future.

good point! good response instead of attacking the customer for criticism like mafia

[tectonic]

good point! good response instead of attacking the customer for criticism like mafia

By mafia did you mean Duncan?

but yes i do agree good management response. gone up in my books already.