Thanks for sharing!
No CIM? and she is Diamond class? Can't believe it...I've gotten CIM at upmarket cauc establishments at no extra charge!
Did you actually ask her, and she refused? Maybe she is getting too many bookings and now she thinks she doesn't have to provide this service. But doesn't her web profile specify CIM? She'll probably start asking for tips next for this supposedly standard service.
I won't be visiting this girl anytime soon.