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View Full Version : Ginza Empire A bad experience , Finally?



sydwof
03-07-2024, 07:56 PM
Firstly Ginze did a really good job, so I have been a regular for a couple of years.
My maximum wait time there is within 20mins, so made a booking today 4pm for half an hour.
And need to be at the city 5PM, so give 30 mins extra I though should be enough as usual.

Arrived 10 mins early, checked again, says about 5 mins late, happy, was told to wait in the room.
Maybe that went wrong, had a couple of times wait in the room usually lead to more waiting time..

This was my third booking to this WL, as she is my type and good GFE so I waited patiently till around 4.20 then I felt something is wrong.
Called the front desk, then I was told more waiting time, due to a compliant from previous customer.
Hang up, and the male host came up in a few minutes explaint the issue, and offer a replacement.

I told him I saw this WL before, I understand she is a slow warm up, the compliant from the previous customer is not an issue to me.
And mentioned I have an appointment 5pm, so means I hope latest 4.25 we could start.

Unfortunately 4.25 up, and still no one shows up.
Pack my self went down, they were busy showing another customer line up.

On my way home, I felt angry.
One hour drive up, 40 mins wait, one hour back home. Two and half hour wastered.

Apparently Ginze is taking serious on quality control on compliants and maybe some extra training or talk provided to the girl.
However keep the next booking wait and without a clear timeline is not the best option. I'm sure this can be addressed much better.

Would assume they are aware this compliant by 4.05, if the WL is not able to do next booking.
I would at least expect by 4.20 they could show me a few other girls I can see if want to change.

If I don't make the call at 4.20, I got a feeling, maybe no one knows there is someone waiting there?....

Sexybee
04-07-2024, 09:24 AM
Firstly Ginze did a really good job, so I have been a regular for a couple of years.
My maximum wait time there is within 20mins, so made a booking today 4pm for half an hour.
And need to be at the city 5PM, so give 30 mins extra I though should be enough as usual.

Arrived 10 mins early, checked again, says about 5 mins late, happy, was told to wait in the room.
Maybe that went wrong, had a couple of times wait in the room usually lead to more waiting time..

This was my third booking to this WL, as she is my type and good GFE so I waited patiently till around 4.20 then I felt something is wrong.
Called the front desk, then I was told more waiting time, due to a compliant from previous customer.
Hang up, and the male host came up in a few minutes explaint the issue, and offer a replacement.

I told him I saw this WL before, I understand she is a slow warm up, the compliant from the previous customer is not an issue to me.
And mentioned I have an appointment 5pm, so means I hope latest 4.25 we could start.

Unfortunately 4.25 up, and still no one shows up.
Pack my self went down, they were busy showing another customer line up.

On my way home, I felt angry.
One hour drive up, 40 mins wait, one hour back home. Two and half hour wastered.

Apparently Ginze is taking serious on quality control on compliants and maybe some extra training or talk provided to the girl.
However keep the next booking wait and without a clear timeline is not the best option. I'm sure this can be addressed much better.

Would assume they are aware this compliant by 4.05, if the WL is not able to do next booking.
I would at least expect by 4.20 they could show me a few other girls I can see if want to change.

If I don't make the call at 4.20, I got a feeling, maybe no one knows there is someone waiting there?....
Sound annoying to you! It is understandable if appointment is delayed within 15 minutes. Because previous maybe add up another 15 minutes, which boys permit. But adding 30 minutes would be unfair for next customer.

Luckily I don’t have any experience. Hope management can figure out. Comparing with other shops, ginza should be the best one.

I have a trick to share with you, double check your appointment before getting into shop

Umitabi
04-07-2024, 09:10 PM
It was 420….maybe the WL was smoking

hornedbeast
04-07-2024, 09:34 PM
Ring up and ask for Ginza management to sort out.

Here2rock
04-07-2024, 10:44 PM
It happens sometimes, be cool.

Jazybro1982
05-07-2024, 08:49 AM
Sounds like a bad experience.. but I haven’t had a bad experience or haven’t had to wait for too long yet.. I hope they see this and get in touch with you to resolve the situation.

Endo123
07-07-2024, 03:53 AM
What happened since? Did you reach a solution?